Terms & Conditions – House of Horology NYC
Welcome to House of Horology NYC! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Company Overview
House of Horology NYC is a luxury watch retailer offering a curated selection of premium timepieces from renowned brands. All products are sold through our website and are available for direct online purchase.
2. Product Availability & Pricing
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All items are offered subject to availability from our partner network.
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Prices may fluctuate due to market demand, brand pricing changes, and availability.
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Prices shown on the website are current and valid at the time of purchase.
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We reserve the right to refuse any order based on pricing errors or unavailable products.
3. Orders & Payment
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Customers can place orders directly through the website using the online checkout process.
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Full payment is required at the time of placing the order.
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Orders are considered final once payment is received — changes may not be possible after order confirmation.
4. Return Policy
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House of Horology NYC offers a 14-day return policy from the date of delivery.
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Items must be returned unworn, undamaged, and in their original packaging, including boxes, manuals, and warranty cards.
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Restocking fees may apply.
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Return shipping costs are the responsibility of the customer unless the item is faulty or not as described.
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Return requests must be made in writing via email.
(See full Return Policy for more details.)
5. Authenticity Guarantee
We guarantee the authenticity of every timepiece sold. All watches are sourced from verified suppliers and include manufacturer warranties (where applicable).
6. Payment Methods
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Payments must be made in full through our website at checkout.
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Accepted payment methods include credit/debit cards, bank transfers, or any other method specified at checkout.
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Fraudulent transactions will be reported to authorities.
7. Liability Disclaimer
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We are not liable for any indirect, special, or consequential damages that may arise from using our website or purchasing from us.
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We are not responsible for manufacturer warranty terms or delays in sourcing due to third-party suppliers.
8. Intellectual Property
All content on this website, including images, text, logos, and graphics, is the property of House of Horology NYC and may not be used without permission.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 info@houseofhorologynyc.com
📍 55 West 47th St Suite 720 New York, NY10036
📞 646-429-8674