Shipping policy
Shipping Policy – House of Horology NYC (UK)
At House of Horology NYC, we are proud to offer customers in the UK and worldwide a premium selection of luxury timepieces available exclusively through direct online purchase.
📦 Shipping Timeline
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Estimated Delivery Time: Please allow up to 14 days from the date of purchase for sourcing, quality inspection, and final delivery.
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Order Confirmation: Once your order is placed and payment is received, we’ll begin processing and provide an estimated delivery window.
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Courier Services: We use secure, tracked courier services (such as DHL, FedEx, or UPS) to ensure reliable delivery of your order.
🇬🇧 UK Shipping
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Standard Shipping Charges: Shipping rates within the UK are calculated at checkout based on your delivery postcode.
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VAT & Import Duties: As a UK-based customer purchasing from an international company, you may be responsible for VAT and import duties upon arrival. These are not included in the product price and are payable directly to customs.
🌍 International Shipping
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Global Delivery: We ship worldwide. Shipping fees for your country will be shown at checkout.
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Import Fees: For international customers, local customs duties, VAT, and taxes are not included in the product price and must be paid upon delivery.
📍 Delivery Details
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Accurate Address Required: Please ensure the full and correct delivery address is entered during checkout.
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Signature Requirement: A signature may be required on delivery for security purposes.
⚠️ Additional Information
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Delays: We strive to deliver within the given timeframe, but delays may occur due to customs or courier issues. You’ll be notified of any significant delays.
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No Order Changes: Once an order is placed, it cannot be modified or canceled.
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Secure Delivery: All shipments are fully insured until signed for.